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Question

Report that shows tickets that were Open at the end of every quarter

  • October 20, 2020
  • 0 replies
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Hello,

I am tracking tickets/cases in this app and created a separate table to be able to compute our fiscal quarters as we have a 4-4-5 quarter...very different from the Calendar qtr.

I need a graph by fiscal quarter that shows the defect trend. So cases that were in Status 'Open' at the end of every fiscal qtr.  I have the date ticket was opened field 'Activity Logged Date' and a date ticket was closed field 'Closed Date' both of which are related to my Fiscal Calendar table allowing me to pull up the related 'Fiscal Quarter' using those dates. I also have a status field - Open or close.

In summary, I need a graph of tickets that were open at the end of every Fiscal Quarter. How would I achieve this? 

Thanks
Deepa

Thanks


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Deepa Deepa
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This topic has been closed for replies.

MarkShnierYou
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Are you just looking to capture one number for each Quarter, or a whole breakdown summary by ticket type of open tickets at the end if the quarter.

also is it possible that a ticket could stay open across two quarters or does 99% of the time a ticket gets closed in a much sorter interval than 3 months.

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Mark Shnier (YQC)
Quick Base Solution Provider
Your Quick Base Coach
http://QuickBaseCoach.com
mark.shnier@gmail.com
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