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Question

Report widget not showing available reports

  • November 18, 2024
  • 0 replies
  • 455 views

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On our app home page, when I try to update an existing report using the widget, or add a new report using the widget, our reports are not showing up in the report dropdown. Even the report that was already previously added via the widget is not showing up in the report dropdown. I am the app manager and have administrator access.

We have a number of existing reports for this table, and several are used on the app home page, and have been there for at least a year. All are shared reports with no access restrictions. They are not grid-edit reports. I have not made any changes to the type or location of our reports. 

I have 3 apps where I'm the manager/administrator, and the issue is happening with all of them.

How do I make them show up again? And could this be tied to the recent QB update that changed some UI (tables now listed in a left sidebar instead of on top, etc.)? This is the first time I've tried to change reports since that UI update. Thank you for your help!

These are the reports as shown from the table page:

This is what I see in edit mode on the home page. These 2 items are the only things that show up and neither are clickable and a search does not find the reports:

 

MarkShnierYou
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  • Quickbase Alumni
  • November 18, 2024

It's probably 99% that this is not the problem but one quick check you should do is to go to your users and then Roles list and then at the top right corner of the page with there is a link to set access to reports by Roll. Maybe somebody did a big cleanup and deselected a bunch of reports for a bunch of Roles. 


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  • Author
  • Quickbase Alumni
  • November 19, 2024

Well that was weird. Mark, to answer your question - I did check report access through Roles before I submitted this question, but nothing had been changed (my admin role still had access to all reports, so they should all be showing up in the widget on my administrator dashboard home page).

But when I checked again this morning, the report widget is working now! I did not make any changes between when I submitted this question and today.


MarkShnierYou
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  • Quickbase Alumni
  • November 19, 2024

So what that probably means is there was a New Release on Sunday and they probably accidentally broke something, realized it pretty quickly and did a patch on Monday night.  


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  • Quickbase Alumni
  • November 20, 2024

Quickbase support has responded and said they've identified a fix already and it will be deployed next week. They said as a workaround you can use a browser other than Edge/Chrome.