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Question

Searching on formatted phone number = no records found :-(

  • May 21, 2020
  • 0 replies
  • 26 views

QuickBaseJunkie
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I recently received this question on one of my Quick Base Junkie YouTube videos...

"I'm using QB and for some reason when I search the database by phone I keep having to take out the dash & parenthesis in order for the search to work, which is very very time consuming. Do you know of a formula I can use to be able to search with all the elements so I don't have to backspace & take these items out in order to locate the client I'm searching for?"

I'm happy to provide a formula that strips out the formatting, but it seems to me this should be basic functionality when searching on a phone number.

Using the table search, global search, or advanced search all results in the same "no records found" unless the formatting is stripped out.

Any ideas here (beyond a formula that results in more fields to manage)? I'm thinking about the user experience when they don't have control over the app 


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Sharon Faust (QuickBaseJunkie.com)
Founder, Quick Base Junkie
https://quickbasejunkie.com
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  • Quickbase Alumni
  • December 3, 2020
I am having this same issue. I cannot search regardless of the format I use.

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Edward Clark
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