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Sorting a Summary Report

  • September 28, 2017
  • 0 replies
  • 404 views
I have a summary report showing calls made by date.  Its summarized by date.  I am using the system create date as the grouping date.  The report sorts in asending order by default.  I am trying to get it to sort by desending order so the latest date is on the top.  How can this be done?
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    • RohitAgarwal
    • Registered
    • September 28, 2017
    Go to sorting section below and select Custom Order.
    Select Sort By and from high to low.

    See Picture Attached.

    Thanks
    On a summary report, you might have to go to the "default report setting" and set the "default sort order" in the way you wanted to get it appear correctly on your summary out put. I have not tried this, but do try and see. Hope it helps.
    • PaulDeBonis
    • Author
    • Registered
    • September 28, 2017
    I believe you are referring to regular reports.  I am working with a summary see the screen shot below.  I do not have such an option.
    When you have a Summary Report which is using the group by for the columns, then you cannot control the sort.

    Try removing the group by columns  (don't have to save, just to see the behavior) and you will see the option to sort.
    • MaxAllen
    • Registered
    • July 25, 2018
    Are there any work-arounds for this?
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