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Question

Timeout setting

  • September 27, 2017
  • 0 replies
  • 84 views
I am new to Quick Base. One of my users is reporting that the app times him out and he has to log in again throughout the day. Not good. Is there a setting to adjust the timeout for a user?
    This topic has been closed for replies.

    The higher plan levels allow you to set this, but I believe that the timeout is supposed to default to 720 minutes.  I did not see a setting for that on the Premier plan.  You may a support ticket.
    • edcooper
    • Author
    • Quickbase Alumni
    • September 27, 2017
    Thanks. I'll keep an eye on it. There's nowhere in any any documentation that discusses this.
    • edcooper
    • Author
    • Quickbase Alumni
    • September 27, 2017
    I'm on the Essentials trial which I don't believe provides access to an API>
    • MikeMike1
    • Quickbase Alumni
    • September 27, 2017
    If you have access to the Realm Settings (overall account management), you can set the automatic timeout time frames there.

    Go to the "My Apps" page, and if you see "Manage (Your Organizations Name).  From there, it should be under the "policies" tab.

    Mike
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