Intacct Connected Tables: Connection Settings Need to be Updated by February 28, 2025
Quickbase integrates with dozens of different products, and we periodically need to make changes to adapt as those external systems also make changes. Therefore we need to change how Sage Intacct connected tables authenticate. This is necessary to align with Sage’s standards that require integrations to authenticate using your Sender ID. If you are using any Intacct connected tables, you will need to review your active Intacct connections and update each Intacct Sync connection in Quickbase to provide your company’s Intacct Sender ID before February 28th, 2025 – otherwise they will no longer run starting on March 1st, 2025.
Impacted customers previously received a note about this by email, however we wanted to post on community to further spread the word. Read on for details about how to make this change.
Finding Your Intacct Sender ID:
You may need to contact whoever manages your Intacct instance within your company to find your Sender ID. Once you’ve confirmed that you have an Intacct Sender ID, please add it to your Intacct Web Services Authorizations list if it isn’t already there.
If your company doesn’t seem to have a Sender ID, it may be because you have not purchased a Web Services Developer License from Intacct. In that case, you will need to reach out to your account manager at Intacct. Depending on the volume of your Intacct API usage, you may also need to upgrade the service level tier for your developer license.
Updating your connection settings in Quickbase:
Once you have decided to continue using some of your Intacct connected tables, you will need to update the settings for each sync connection that those tables are using.
To update the connection settings, the connection owner will first need to log into Quickbase. Then click your initials in the top-right corner and open your user profile. Under “My Connections”, be sure to update all Intacct connections you still need. For each one, enter your Intacct SenderID and SenderPassword, then save.
In Case You Get Stuck
We always aim to give you advance notice when changes like this happen, but we do understand that this might be frustrating. If you need assistance adding your company’s Intacct SenderID in Quickbase, please open a case with Quickbase Technical Support. If you do have questions about your SenderID or Intacct billing, please contact your account manager at Intacct.
Please make sure to update the Intacct connection settings in Quickbase by February 28, 2025 to avoid your connection no longer syncing. Thank you for your patience as we navigate this change.
