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Admins Rejoice: Three Ways We’re Making Audit Logs More Powerful

BrianCafferelli's avatar
BrianCafferelli
Quickbase Staff
6 days ago

Audit logs are a powerful admin tool that makes it possible for teams to expand while still having the visibility into change that they need. Knowing how important that visibility is when our admins think about managing their workflows, we are excited to announce three new ways we are enhancing our audit log capabilities. First, we are adding new types of events around pipelines. Next, we are adding a new Admin Console sync channel for audit logs. And finally, we are adding a new app-specific version of audit logs which app builders can access from their app settings. Together, these new capabilities give your team better visibility into how your Quickbase account is being used.

 

Audit logs: What are they good for?

At its heart, Quickbase is an operations platform. And thousands of companies rely on Quickbase every day to manage unique processes that involve sensitive, business-critical data. To properly control these processes, you can reference our detailed audit logs. These logs include many different types of events, such as:

  • Data access and changes, like when a dashboard is viewed or a record is updated
  • Schema changes, like when a new table is added or a relationship is deleted
  • User events, like when a user is invited to an app or their role in an app changes

To see a complete list of events available, please see  our Audit Logs Library. Using audit logs, you can ensure adherence to your organization’s security standards and compliance policies.

Over the past few quarters, we have also made many additions to Audit Logs like:

  • New events added: app builders visiting key settings pages, as well as solution and super user activities
  • Added resource links (for records, reports, etc.) to event descriptions
  • User access change events expanded to show details on what changed
  • Addition of the Session Information column to distinguish simultaneous user sessions

 

New audit events

Does your organization use pipelines? If you’re like most Quickbase customers, some of your workflows are enriched by using Quickbase apps and pipelines together. You could previously audit schema changes to your apps but now you can do the same for pipelines. To accomplish this, we’ve added the following events in audit logs: 

  • Pipeline created, updated, or deleted
  • Pipeline manually enabled or disabled
  • Pipeline automatically disabled due to editing
  • Prompt sent to Pipelines Smart Builder

With this update, pipelines has become fully integrated into the core Quickbase experience. These updates make it easier for an account or realm admin to ensure compliance with your organization’s security and data governance policies.

 

Audit Logs connected table 

Available to those on the Business and Enterprise plans, the Admin Console connected tables give you access to administrative data such as users and apps. We also have a trio of Governance Core App templates you can use with these connected tables to create an effective governance framework that’s proactive and customizable. This is a great way for your account admins to save time and reduce surprises. Simply visit the exchange and search for GCA Instructions to check it out!

We’re adding a new type of Admin Console connected table, for your Audit Logs. This includes event data like app schema changes and user management activities. User-level and record-level actions are not included. Please review our Audit Logs Library for more information.

Want to know when a relationship or a form has been updated? With the new Audit Logs connected table, you could set up an email to go out whenever this happens. That way, you can investigate and follow up with the user directly.

 

App-level audit access 

Audit logs are often used by account admins for compliance reasons. But many of you have told us that app admins also need this data sometimes, to assist their app’s users and troubleshoot when something unexpected happens. To do this today, an app builder would need to contact their account admin asking for specific information from the audit logs. This can be a slow and tedious process.

That’s why we’ve added an app-level version of audit logs. App admins can access this from app settings and see usage data for that specific app. We’ve also added additional filters to make it even easier to search. Finally, you can restore deleted records from app-level audit logs – quickly responding to mistakes one of your app’s users may make.

Being able to access audit logs directly saves time and frustration, allowing you to confidently resolve issues with your app’s users on your own.

Updated 4 days ago
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