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Hm. That's interesting. There shouldn't be any issues opening PDF files, but I'm sorry to hear you've experienced some pain around this. I'd encourage you both to please open a case with our Care team with the details of your situation so we can help troubleshoot. If as a result we identify an issue on our end we'll most definitely address it as this is a core functionality of the platform and mobile app.

Thanks again for posting Wes and Forrest!

Chris