Blog Post
I know this AMA was a month ago, but my users are running into a problem when cellular data is low. I know you guys said that an offline version is coming, but can you also add some sort of connection validation or something when trying to save records? Sometimes after collecting data in the field with bad service(1-2 bars) and hitting the save button, the three loading bars in the center will just continue their animation for a long time(sometimes up to 15 minutes, and then after waiting, it returns back to the form but with all the data lost. I'm not a tech wizard, so I wouldn't know if this is possible, but perhaps a popup saying, "Connection is bad or was lost. Save action cancelled." with the data still intact in edit mode.
Also, on a related side note, when quickbase saves a form after being edited, does it try to save everything at once, and if it fails, nothing is saved? Right now, our techs collect written data -- save -- then re-edit -- take pictures and then save again. When collecting data in the field, they take up to ten pictures and upload them into the attachment fields and if QB fails to save then all data is lost, so they save the written data first because that only takes 2 seconds where saving 10 pictures takes sometimes up to 10 minutes.
Sorry to ramble on, thanks!
Also, on a related side note, when quickbase saves a form after being edited, does it try to save everything at once, and if it fails, nothing is saved? Right now, our techs collect written data -- save -- then re-edit -- take pictures and then save again. When collecting data in the field, they take up to ten pictures and upload them into the attachment fields and if QB fails to save then all data is lost, so they save the written data first because that only takes 2 seconds where saving 10 pictures takes sometimes up to 10 minutes.
Sorry to ramble on, thanks!