Blog Post
Historically, having submitted a lot of support tickets in my 14 years using Quick Base; my most successful interactions with the care team involve a video. I use a very inexpensive video-tool (screencast-o-matic) and video my workflow. I am also able to narrate this and explain much more easily "the problem". This helps the care team replicate exactly what I am doing; which greatly helps them expedite the troubleshooting process.