As part of the JuicedTech acquisition, we’re excited to share that support for Juiced extensions will now be fully integrated into Quickbase Technical Support starting April 1, 2026.
What does this mean for you?
You’ll continue to open support cases the same way you do today through Quickbase Support, but now Juiced-related tickets will be handled directly by the Quickbase Technical Support team. This allows us to provide a more streamlined and consistent support experience across your entire Quickbase environment.
Even better, if your organization has Premium or 24/7 Support with Quickbase, that same level of coverage will now apply to Juiced extension support cases as well!
What to Expect:
- One unified support experience for Quickbase and Juiced extensions
- Faster, streamlined case routing through the Quickbase Support team
- Expanded support coverage, including Premium and 24/7 plans where applicable
- Continued access to Juiced extension expertise
As part of this change, the [email protected] inbox will be retired on April 1. Going forward, all Juiced extension support requests should be submitted through the standard Quickbase Support channels.
Our teams have completed extensive training and documentation to ensure a smooth transition. During the initial stabilization period, the Juiced team will also remain closely involved behind the scenes to assist with complex cases as needed.
No action is required from you.
If you have any questions, please reach out to your Customer Success Manager or submit a case through Quickbase Support as you normally would.
Thank you for your continued partnership.
Best,
The Quickbase Team
