Hi Community Members,
This update is just to let you all know that if you are seeing unusual behavior in the Community including pages showing up as not found or missing content that it is part of an open issue with our Community provider. We are working with their team to resolve the issue. Thank you very much for your patience while we look into this with them.
Update: After speaking further with GetSat support they let us know that posts between 4:45AM and 7AM ET, and then again starting *around 10:30AM to 5:30PM ET were lost. New users created during these times would also be lost, and need to be re-created. Their engineers believe the stability issues and the missing page errors should now be resolved. If anyone is still running into these errors on our Community please let me know .
This update is just to let you all know that if you are seeing unusual behavior in the Community including pages showing up as not found or missing content that it is part of an open issue with our Community provider. We are working with their team to resolve the issue. Thank you very much for your patience while we look into this with them.
Update: After speaking further with GetSat support they let us know that posts between 4:45AM and 7AM ET, and then again starting *around 10:30AM to 5:30PM ET were lost. New users created during these times would also be lost, and need to be re-created. Their engineers believe the stability issues and the missing page errors should now be resolved. If anyone is still running into these errors on our Community please let me know .
Published 6 years ago
Version 1.0
