quick base message returned web hooks are exceeding the threshold rate

Hi Jennifer,

This can happen when you set up an Automation that will trigger itself. For example one that says whenever I edit this record then fire off an Automation that will edit this record. Then when the Automation edits the record it triggers itself again, over and over. Essentially creating a loop. You want to make sure your Automation has some kind of control to prevent this from happening.

A great example of this is if you have an Automation set up so that when a record is edited you then edit the record without any filters. Instead if you have it set so that whenever a record is edited and the Company Name field changes then edit the Company History field the Automation isn't set up to trigger itself. 

Yeah, I ran into that in the beginning, but I limited it to only when a record was added, and it's been running for over a week. Just started getting the message about the Webhooks since Tuesday evening.

It's also firing on an Action that only creates a child record when a parent record meeting specific criteria is changed to 100% complete.

Do you have a number of other Automations that could be firing at the same time within your application from just total traffic? In that instance I would recommend reaching out to the Care team via a support case and see if they can help you isolate when you are hitting that threshold and why. You can create a support case when signed into a Quick Base application by clicking on the question mark icon that appears in the upper right hand corner of Quick Base and selecting Manage Support Cases. You can also create a support case directly here.