ContributionsMost RecentMost LikesSolutionsRe: Pulling Zendesk Email Comms into QuickBasebumping this up in case anyone has an answer ------------------------------ Jafar Tiyar ------------------------------ Re: Add User to Group Based on TriggerAwesome, thanks Mark. Will reach out to you privately to discuss further. ------------------------------ Jafar Tiyar ------------------------------ Add User to Group Based on TriggerHi all, Does anyone know a way to add a user to a group based on an action in an app? For example, i have an app with People < Role Assignments Roles < Role Assignments So the Role assignments is the many to many. In the table of people, they add their email address into a field. I believe i could use a formula to find the user id of the user from their email address. So when a person assigns themselves to role X, could i use some sort of API or something to add them into a user group in the admin area? Roles within the app are assigned through groups, so this would automate giving people additional permissions (and mainly, different default dashboards) based on their role Thanks ------------------------------ Jafar Tiyar ------------------------------ Pulling Zendesk Email Comms into QuickBaseHi all, Hoping you're well and staying safe One of my clients uses Zendesk for some requests from the business, and QuickBase forms for others. For the Zendesk requests, we create a connected data table to Zendesk and pull the "Tickets" table into one of the apps - so we have the listing of all the Zendesk tickets For those Zendesk tickets though, people use Zendesk to email the requestor and there are various back and forth comms. What i'm trying to figure out is, is there a way to pull those comms into another connected data table? Looking at the "tables" in Zendesk that a QuickBase connected data table allows me to sync to, its not clearly evident if any of these includes those comms If one of them did, i could pull them in and then create a relationship between the tickets and the comms table using the ticket ID as reference so the two would be linked automatically Does anyone have any experience of doing these? Is one of these tables actually a list of email comms and its just not clear from the name? Thanks ------------------------------ Jafar Tiyar ------------------------------