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Introducing Pipelines - Webinar Q&A

EvanMartinez's avatar
EvanMartinez
Moderator
6 years ago
Many organizations are finding that the need for innovative processes and automated work is continuously growing while even the most flexible tools are no longer fast enough when they don't work together. At the same time businesses are struggling more than ever to find resources to help them develop the custom integrations and automations they're missing.

With our brand-new Pipelines technology, Quick Base is introducing capabilities that empower builders of all backgrounds to automate work across integrated systems. 

In case you didn't have a chance to join us, you can still get a great introduction to Pipelines by watching the recording here!  This thread is dedicated to questions that we didn't get a chance to cover during the webinar. Post your questions here and our Pipelines team will do the best to answer your questions. We want to know what you are curious about and cannot wait to bring Pipelines to you.

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Evan Martinez
Community Marketing Manager
Quick Base
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Published 6 years ago
Version 1.0
Pipelines
EvanMartinez's avatar
Moderator
<p>Welcome to my profile, I am Evan Martinez, a Product Marketing Manger here at Quickbase. I started out back in 2016 as a member of our Care team working directly with customers to troubleshoot apps and solve problems. After that I moved over to managing our community and devotde my time to working here in the community passing on those tips and tricks I have learned working in Quickbase and keeping it running. Now I am a Product Marketing Manager focused on growth here at Quickbase, specifically how do we help our customers feel confident and informed as they grow. <br><br>When I am not balancing marketing work and tinkering on Quickbase apps I am a voracious reader, an exuberant story teller, and cycling through way too many hobbies. I always have a few projects going and yet I can still blow an entire day with my nose in a book.</p>
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65 Comments

  • MichaelSantiago's avatar
    MichaelSantiago
    Qrew Trainee
    6 years ago
    Hi Evan,

    Just finished the webinar and really excited for pipelines! Just curious what integration to O365 will look like and if this will replace the need for add ons like SendToQuickbase?

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    Michael Santiago
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    • GevorgHovsepyan's avatar
      GevorgHovsepyan
      Quickbase Staff
      6 years ago
      Thanks for joining the webinar, Michael! We do plan to have support for some O365 products. In particular, we plan to deliver integration channels with Sharepoint and OneDrive in the next 3-5 weeks, and Outlook as a fast follow.

      ------------------------------
      Gevorg Hovsepyan
      Senior Product Manager
      Quick Base, Inc.
      Cambridge MA
      ------------------------------
  • JonathanHeuer's avatar
    JonathanHeuer
    Qrew Cadet
    6 years ago
    Does Pipelines support...
    • Conditional steps. I.e. a condition is true, do this; if not, do that.
    • Can functions be applied to data fields? That is, instead of inputting the current date/time into a data field, instead add 2 hours to current time and input that.
    Thanks

    ------------------------------
    Jonathan Heuer
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    • GevorgHovsepyan's avatar
      GevorgHovsepyan
      Quickbase Staff
      6 years ago
      Great questions, Jonathan! We do support both conditional steps as well as data transformation. You can find more details about these capabilities in our help here: https://help.quickbase.com/pipelines

      ------------------------------
      Gevorg Hovsepyan
      Senior Product Manager
      Quick Base, Inc.
      Cambridge MA
      ------------------------------
  • JessicaAdkins's avatar
    JessicaAdkins
    Qrew Cadet
    6 years ago
    • What happens to our automations in current systems?
    • Will we need to rebuild and move automations into the pipelines?


    ------------------------------
    Jessica Adkins
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    • LauraLinssen1's avatar
      LauraLinssen1
      Qrew Trainee
      6 years ago
      Ditto to what Jessica is asking. I have one Application that I have 100 Automations, plus Actions in. Will these still be kept?

      Also, are we able to connect to SAP?

      ------------------------------
      Laura Linssen
      llinssen@jjkeller.com
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      • GevorgHovsepyan's avatar
        GevorgHovsepyan
        Quickbase Staff
        6 years ago
        Great question about the SAP, Laura! We are actively working with SAP to establish a relationship and build integration channels. Stay tuned.

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        Gevorg Hovsepyan
        Senior Product Manager
        Quick Base, Inc.
        Cambridge MA
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    • GevorgHovsepyan's avatar
      GevorgHovsepyan
      Quickbase Staff
      6 years ago
      Thank you for the question, Jessica! As I mentioned in the webinar, there is no immediate impact to your Automations. We are going to continue supporting the Automation capability for the near future. We'll be communicating well in advance of any changes to our existing Quick Base features.

      That said, as I mentioned in the call, we are going to focus a big part of our investment in automation and integration space on Pipelines, where you'll benefit from the latest and most powerful capabilities that we are developing.

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      Gevorg Hovsepyan
      Senior Product Manager
      Quick Base, Inc.
      Cambridge MA
      ------------------------------
  • AustinHayes's avatar
    AustinHayes
    Qrew Cadet
    6 years ago
    Can we write our own custom API calls within a pipeline? IE - integrations that aren't included by default within pipelines.

    Can we trigger a pipeline with an API call? So we call a specific endpoint that corresponds to a pipeline and we provide data as input parameters that can be used within the pipeline?

    ------------------------------
    Austin Hayes
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    • AdamHoover1's avatar
      AdamHoover1
      Quickbase Staff
      6 years ago
      Hi Austin, that's a great question!  You can absolutely do that, our "Webhooks" channel allows you to make a call to an external API call, and can also be used for inbound API requests that you'd like to use to trigger a Pipeline.

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      Adam Hoover
      Product Marketing Manager
      Quick Base
      Cambridge MA
      617-250-2432
      ------------------------------
  • VinceAdmin's avatar
    VinceAdmin
    Qrew Member
    6 years ago
    Is there an HTTP connector(channel) ?

    ------------------------------
    Vince Admin
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    • AdamHoover1's avatar
      AdamHoover1
      Quickbase Staff
      6 years ago
      Hi Vince, that's a great question!  Yes we do have a "Webhooks" channel that allows you to not only make a call to an external API endpoint, and also to consume and utilize the API response.

      ------------------------------
      Adam Hoover
      Product Marketing Manager
      Quick Base
      Cambridge MA
      617-250-2432
      ------------------------------
  • BrianSeymour2's avatar
    BrianSeymour2
    Qrew Trainee
    6 years ago
    Congrats on an awesome set of new tools.
    Thank you for the great products!

    ------------------------------
    Brian Seymour
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    • AdamHoover1's avatar
      AdamHoover1
      Quickbase Staff
      6 years ago
      Hi Brian, we're thrilled that you like the new tools, and we look forward to continuing to serve your needs throughout 2020 and beyond!

      ------------------------------
      Adam Hoover
      Product Marketing Manager
      Quick Base
      Cambridge MA
      617-250-2432
      ------------------------------
  • JimSpeights's avatar
    JimSpeights
    Qrew Member
    6 years ago
    Is there a way to connect to an arbitrary REST API endpoint, such as one exposed by my company for use by our customers and integration partners?  This would be something that you would not have a connector for.

    ------------------------------
    Jim Speights
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    • AdamHoover1's avatar
      AdamHoover1
      Quickbase Staff
      6 years ago
      Hi Jim, that's a great question!  You can absolutely use Pipelines to connect with REST API endpoints beyond our pre-built integration channels, including the one your company exposes for customers and integration partners.  Our "Webhooks" channel allows you to not only make a call to that endpoint, but also to consume and utilize the API response.

      ------------------------------
      Adam Hoover
      Product Marketing Manager
      Quick Base
      Cambridge MA
      617-250-2432
      ------------------------------
  • JAKQB_Admin's avatar
    JAKQB_Admin
    Qrew Trainee
    6 years ago
    How will the modified timestamp fields for QB records produced/modified by this feature (i.e. Last Modified By, Record Owner, etc.) be handled when utilizing pipeline actions?  Will they always use the pipeline creator's username like how automations currently work, or will it be possible to define that value in the pipeline setup either through use of a user field or some hard-coded value (similar to how connected tables use "Connected Data Service" as the Record Owner).

    With the potential of heavy record manipulation with pipelines, I'd prefer not to have my name plastered over all of our QB records when I am not actually making these record additions/edits myself.

    ------------------------------
    Jonathan Klein
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    • AdamHoover1's avatar
      AdamHoover1
      Quickbase Staff
      6 years ago
      Hi Jonathan, that's a great question!  When records are produced/modified in Quick Base by Pipelines, the built-in fields will not be available to modify.  That means that the "Date Created" and "Date Modified" fields will automatically reflect the Date/Time that the Pipeline ran.  The "Record Owner" and "Last Modified By" fields will also be assigned based on the user token, meaning that your name will be reflected in the scenario you described.

      That said, you can certainly leverage any editable user field, and you can even use that to capture the value from the "Last Modified By" field in your trigger.  That would allow you to capture the name of the user who actually took the action that caused the Pipeline to run.

      ------------------------------
      Adam Hoover
      Product Marketing Manager
      Quick Base
      Cambridge MA
      617-250-2432
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  • RachelJones's avatar
    RachelJones
    Qrew Cadet
    6 years ago
    Do you plan to support pipelines to Zendesk?

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    Rachel Rachel
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    • SarahShimizu's avatar
      SarahShimizu
      Qrew Member
      6 years ago
      Can we get a list of integrations/apps/channels that are supported with pipelines?

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      Sarah Shimizu
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    • AdamHoover1's avatar
      AdamHoover1
      Quickbase Staff
      6 years ago
      Hi Rachel, thanks for your question!  I'm excited to say that we do plan to have our Zendesk integration channel available by the time Pipelines launches.  As always our roadmap is subject to change, however we are planning to continuously build and add new integration channels throughout 2020 and beyond.

      You can also check this page anytime you'd like to see the list of currently available and supported integration channels.

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      Adam Hoover
      Product Marketing Manager
      Quick Base
      Cambridge MA
      617-250-2432
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  • RachelJones's avatar
    RachelJones
    Qrew Cadet
    6 years ago
    By which security protocol are the calls transferred and is anything stored in pipelines servers? Will Pipelines be appropriate for transferring sensitive or PII data from one encrypted system to another?

    ------------------------------
    Rachel Rachel
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    • GevorgHovsepyan's avatar
      GevorgHovsepyan
      Quickbase Staff
      6 years ago
      Great questions, Rachel! As I mentioned in the webinar our new Pipelines technology is completely compliant with all security standards we have. All the data stored in Pipelines infrastructure is encrypted both in transit and at rest, with the industry-leading encryption methods.

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      Gevorg Hovsepyan
      Senior Product Manager
      Quick Base, Inc.
      Cambridge MA
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