Customizing Notifications with New Rich Text Enhancement

By Neil Beschle posted 15 days ago

  

Starting this Tuesday, 11/16, you can create custom email notifications without knowing a lick of HTML! 

 

By enhancing custom notifications to include a Rich Text editor as opposed to the previous plain text editor, we are opening the door for the less technical to have the confidence to build out their own customized messaging around record changes. 

  

Why custom notifications? 

 

Custom notifications can enhance the recipient’s experience. You can customize them to include your company’s logos and include more on-brand messaging. For internal recipients, a custom notification may include more specific directions and next steps. 

 

The short: you can make them look nice! And you can make them more useful. 

 

Try leveraging custom notifications to provide easily digestible information, while providing a clear way to take action based off the included information. 

 

  

 

For those of you well-versed in the HTML language, not to worry, you still can continue showing off your HyperText magic the same way as before. 

 

Side note: I enjoy seeing what I create within Rich Text transformed in real time into HTML, which you can view by clicking on Source: 


I encourage you all to give it a try here.

 

Happy customizing, informing, and directing next steps! 

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