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How do I allow another user to create new users?

  • 1.  How do I allow another user to create new users?

    Posted 03-09-2019 19:02
    I can't seem to find any documentation nor the place in the management section to allow a user access to add new users. 


  • 2.  RE: How do I allow another user to create new users?

    Posted 03-09-2019 21:18
    Put a user in a Role which is set to basic access with sharing


  • 3.  RE: How do I allow another user to create new users?

    Posted 03-09-2019 22:33
    Just to be clear, I'm talking about adding users to the account. We have two users with Full management levels but neither had the "Add User" button available.
    So then created a group and added them as Manager/Member to see if they could add users but alas, there wasn't an option either. 


  • 4.  RE: How do I allow another user to create new users?

    Posted 03-09-2019 23:04
    When you say "Full Management Levels" that sounds like the Realm (account) level access. That does not give them any access to the actual app.

    In the Roles for the app, you will need to create a Role for these special users, typically by copying the Participant Role and then set the checkbox for the Permissions tab for that Role to be

    Manage users and share the app

    The wording of that option has changed over the years so my initial wording in this thread to look for has changed.


  • 5.  RE: How do I allow another user to create new users?

    Posted 03-09-2019 23:14
    I'm talking about adding users to our account not users to an app (that's easy).  So yes, realm.



  • 6.  RE: How do I allow another user to create new users?

    Posted 03-09-2019 23:50
    I�m not sure about that, but I typically don�t add users that way. I just invite them to the app and they will become Users listed in your Realm.


  • 7.  RE: How do I allow another user to create new users?

    Posted 03-09-2019 23:55
    How do they get assigned seats if they aren't added to the account? 


  • 8.  RE: How do I allow another user to create new users?

    Posted 03-09-2019 23:59
    Ok. I'll try it. 


  • 9.  RE: How do I allow another user to create new users?

    Posted 03-10-2019 00:15
    The account realm is responsible for paying for any users which have access to any apps. You can invite your dog walker to the app and boom you are now playing a license fee for that dog walker.