Forum Discussion
2 Replies
Sort By
- LauraMcFeelyQrew CadetHi Laura,
Thanks so much for taking the time to test this out, and for helping me think this through. After a good night's sleep, I realized that you're right, of course: I need to connect the cases to the training advice, which is the crucial thing. After thinking about this, I think that the complication of connecting them is ultimately not worth the slight increase in convenience.
So I'm sorry for wasting your time, but I appreciate that you helped me figure out why it's not worth it!
Laura- LauraThackerQrew CaptainI must assume that your Training Advice and Cases are both connected to a "higher" table somewhere. If they are both connected to the same "higher" table; then you could possibly do the following.
Summarize to the higher-table the Record ID# of "latest" Training Advice record when it is created
Use an automation to find all Cases which are not already assigned to a Training Advice, and assign them to the latest Training Advice record which has been summarized to the higher table and added as a Lookup field into the Cases table (Latest Training Advice RID). This would keep the cycle of connections going without having to manually associate a Case to the Training Advice.
Just food for thought. Don't give up on a good idea just because it "seems" like too much effort. Automations have really had a major impact on how applications can improve daily user life.
------------------------------
Laura Thacker (IDS)
laura@intelligentdbs.com
(626) 771 0454
------------------------------