I have been quite vocal about the dismal state of Quickbase Mobile. QB has said they are commited to the new mobile forms (which I have had a preview and look quite cool), but they are a long way from being available (they claim not so long, but if anyone has been with QB long enough, we know it actually means years, and months of new bugs until they get it right).
In the mean time, they have also been VERY vocal to me that they will, under no circustances, fix any bug on mobille. So we are stuck using a mobile system that seems to break more and more by the day. I wanted to list the biggest bugs I have found, so people don't waste their time trying to figure out what they are doing wrong. Please feel free to add to the list.
These are not insignifcant issues, and it is wholly dissapointing and infuriating that QB has made a strong commitment to doing nothing. I really hope someone at QB listens. Please add your own bugs to the list so we don't all spend time pulling our hair out, thinking it is us.
Hey Mike, I appreciate you taking the time to highlight the importance of these issues and to keep the Quickbase community aware. Ensuring a seamless experience for all our users is top priority for us and commitment, so I wanted to provide an update from our side.
While we are actively addressing bugs in the mobile app in general, our current focus is on carefully prioritizing and fixing only the most critical issues related to the legacy forms experience. This approach allows us to allocate our resources efficiently as we work towards the launch of the new forms experience on mobile. By focusing on the development of the new mobile forms, we aim to provide a more robust and comprehensive solution that not only resolves current issues but also brings forth improved functionality and user experience, as well as long-waited feature parity with the desktop forms experience, thus bringing higher value to customers in the long term.
In terms of the new mobile forms timeline I wanted to share a bit more context:
We genuinely appreciate our community's patience and understanding as we navigate through this process. We know that the new forms is a strongly desired mobile feature and we are committed to delivering an exceptional experience that will greatly benefit our users. I look forward to sharing further updates and progress with you in the coming months.
Thanks for the update Polina. While I quite look forward to the new mobile forms, I think the hesitancy to be optimistic about the timeline is that Quickbase has not rolled out successfully in quite some time. The new table reports initial rollout was nothing short of a disaster, and took at least 6 months to be usable. Even at this time, there are still major bugs to the point where many of my users still use the old forms. The Pipelines rollout was too fast, so much so they still can't get rid of automations. The new forms are still so riddled with bugs they are unusable for many use cases. All of these had promises of release dates, and none were ready the end user.
I say this only for this reason - I think we all understand that these things are hard, take time to implement, work out bugs, etc. And in the end, it will be a much better end user experience. I for one like where the new table reports and forms are going. I love Pipelines. They all need some work, but I can see the future. I welcome and encourage this growth for Quickbase. I am certainly a Quickbase fan.
The issue I think we all have, is that Quickbase abandons the old, working versions before the new version is ready for use. It is this quick abandonment that I hope Quickbase really considers. The mobile use is the height of this abandonment. They abandoned mobile over FOUR years ago! Four years ago they were already telling me they would not be fixing any bugs.On a platform where all instructions is to consider the end user, Quickbase themselves forgot about the end user.
You state that they are fixing critical bugs, but nothing else. I would consider at least half of the list I posted critical. Particularly the green plus mark not being able to be hidden, and not being able to search with a space. How are these not critical to mobile usage?
I would not be contributing to this forum so often if I wasn't a Quickbase fan - and I do see and appreciate the direction QB is headed (for the most part). However, to be fair and honest I cannot say that Quickbases mobile platform has, for over 4 years, been anything short of disastrous, and it seems like we probably have at minimum 1 more year of that.
------------------------------Polina GeorgievaOriginal Message:Sent: 02-09-2024 13:20From: Mike TamoushSubject: List of Majr Mobile Bugs - Add your own?