Forum Discussion

JaredBray's avatar
JaredBray
Qrew Member
8 years ago

Attach pdf file timeout

I am attempting to attach a pdf document to an attachment field and it chokes and times out.
The file is only 6mb and I have attached much larger files in the past. It seems in the last few days quick base is struggling to upload files larger than 1 or 2 mb. Any suggestions on why this is happening?

3 Replies

  • .. sounds like you need a support ticket.  They did move data centers over the weekend and that sounds suspiciously like "in the last 1-2 days" where you feel that there is a problem.  I uploaded a 7 MB file yesterday - actually the same file 6 times  and it uploaded fine, although for the first time I did see a counter showing the count of the progress.  At the time I just attributed that to it being an unusually large file.
  • I have done as you suggested and created a case.
    Thanks for your help.
  • MCFNeil's avatar
    MCFNeil
    Qrew Captain
    I had the same issue today, choked and times out on a pretty average file.