Automatic assignment of case to worker
We're designing a system in which a new case will be entered into the system, and the functionality we're looking for is automatic assignment to a worker, based on a rotating basis. I'm not even sure...
Forum Discussion
I created a New Worker with 0 jobs in your demo and then created new jobs but he was never allocated any?
After I manually chose him for a job, the next job that I created he was selected. If jobs=0 then it doesn't look at the selected worker me thinks.