Forum Discussion
PaulPeterson1
5 years agoQrew Assistant Captain
I need the event(s) for tracking purposes.
As stated, the user is creating the initial event, the automation is currently creating the second and third event in the example above, but not the fourth and fifth.
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Paul Peterson
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As stated, the user is creating the initial event, the automation is currently creating the second and third event in the example above, but not the fourth and fifth.
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Paul Peterson
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PaulPeterson1
5 years agoQrew Assistant Captain
I found the issue, the ticket number (key field) is based on milliseconds and the automation firing more than once in the same millisecond. I adjusted the ticket number formula and now it is working as needed.
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Paul Peterson
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Paul Peterson
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