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tburnside's avatar
tburnside
Qrew Member
2 months ago

Can't connect pipelines to personal email account in order to send a scheduled notification.

Quickbase automations used to let me send an email directly from the Quickbase app, and the notifications option still lets me do this. However, If I want to schedule a notification on any basis other than record added, deleted or modified, it tells me I need to use a pipeline. 

Then in pipelines the only email actions are through 3rd party email services that I  would have to give Quickbase my sign-in to use. 

There are two problems with this;

  1. I use my email to send encrypted private and regulated data and cannot simply let Quickbase have access to read and send my emails on my account without going through a bunch of extra red tape.
  2. I do not want Quickbase automated emails to originate from my personal email address as if I am sending them. Our email domain occasionally changes, and I will not always be with the company, when I leave, my email address will be deactivated, so the pipeline will be terminated.

Does anyone have a workaround?

Pipelines

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  • MarkShnier__You's avatar
    MarkShnier__You
    Icon for Qrew Legend rankQrew Legend
    2 months ago

    I'm trying to understand the question here.  Are you willing to use a native Quickbase Notification triggered by a Pipeline updating a field value?

    • tburnside's avatar
      tburnside
      Qrew Member
      2 months ago

      The question is why can't QuickBase use the same email system set up for notifications directly from a pipeline.

      Yup, looks like that's the workaround I need to figure out. Ok so on the date I need the notification email to send I need to set up a pipeline to update the app, then use that update as the trigger. Thank you.