Delete a user permanently
I need to delete users who have left the company. I only seem to be able to deny access, not delete them entirely.
Forum Discussion
Hi Mark,
Matthew is correct that by default there is not an option for an Account to simply delete a user in Quick Base. Instead we use Deny as a means of specifically blacklisting a user from Quick Base. This way nobody else would be able to accidentally invite them back into any of your applications. You have essentially added them to the list of users you no longer want in your Quick Base and kept a record of it for the future. This way they also go into your Deny list should you ever need to reinvite that original user, or if in the future your company decides to reuse that email for a new user. I hope this information is helpful Mark.
Matthew is correct that by default there is not an option for an Account to simply delete a user in Quick Base. Instead we use Deny as a means of specifically blacklisting a user from Quick Base. This way nobody else would be able to accidentally invite them back into any of your applications. You have essentially added them to the list of users you no longer want in your Quick Base and kept a record of it for the future. This way they also go into your Deny list should you ever need to reinvite that original user, or if in the future your company decides to reuse that email for a new user. I hope this information is helpful Mark.
What about the cases where a user's name/email address has changed and they've accidentally created a second account with the new address, as opposed to changing their email from their profile?
With the new email address on the deny list, it already exists, and there is now no way for that user to update her current login to her new address, and also no way to delete the account.
Having them abandon the old account for the new one is not a solution unless there is some hidden super-copy feature...
With the new email address on the deny list, it already exists, and there is now no way for that user to update her current login to her new address, and also no way to delete the account.
Having them abandon the old account for the new one is not a solution unless there is some hidden super-copy feature...