Forum Discussion
EvanMartinez
7 years agoModerator
Hi Nick,
In that instance you would want to have an account admin reach out to Quick Base Care and let them know the user accounts that you are having issues with. They can then invalidate the duplicate user that was accidentally created, but that would happen on the Quick Base side in order to free up that email address. An admin can request help with this via a support case which can be opened when signed into Quick Base by clicking on the question mark icon that appears in the upper right hand corner of the page or by clicking here.
In that instance you would want to have an account admin reach out to Quick Base Care and let them know the user accounts that you are having issues with. They can then invalidate the duplicate user that was accidentally created, but that would happen on the Quick Base side in order to free up that email address. An admin can request help with this via a support case which can be opened when signed into Quick Base by clicking on the question mark icon that appears in the upper right hand corner of the page or by clicking here.
JennasonQuick_B
5 years agoQrew Trainee
Evan- As part of EU Data protection regulations, if a user requests for all personal information to be removed- can we open a support case with Quick Base to have them completely removed from the Billing Account user list? Thanks
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Jennason Quick Base Admin
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Jennason Quick Base Admin
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- JakeRattner15 years agoQrew Cadet^ Even though it doesn't affect me, I too would like to know the answer to the above question
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Jake R
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