Forum Discussion

WMYERS's avatar
WMYERS
Qrew Member
4 months ago
Solved

Email Domain Change

I have recently closed my business and opened a new one with a new domain name. I already updated my company name in the admin settings, but I have one concern - before I change my email domain... I need to know will changing the email domain in Quickbase break any of my pipelines or my imports?

My application relies heavily on imports, which I know from experience will break when I make a new copy of the app. I just need to know before I start, because if it does break I have a lot of work to do before I can do anything else.

Thanks!

  • You should advise Quickbase support of your new email domain so they can have that on the records. That does affect how some features work.

    Are you saying that you are changing your realm name?  like the mycompany.quickbase.com/ in all of your URLs? 

    If that is the case, there could be places in the app where you have hardcoded URLs instead of the expression. URLRoot() 

    You could do a search for the old Realm name in the Search and Replace feature in the App Management page to look for those.

    I'm really not sure what happens when you change your realm as to whether the Pipelines need to be all updated. That might be a question for Support.  

     

     

      

2 Replies

  • You should advise Quickbase support of your new email domain so they can have that on the records. That does affect how some features work.

    Are you saying that you are changing your realm name?  like the mycompany.quickbase.com/ in all of your URLs? 

    If that is the case, there could be places in the app where you have hardcoded URLs instead of the expression. URLRoot() 

    You could do a search for the old Realm name in the Search and Replace feature in the App Management page to look for those.

    I'm really not sure what happens when you change your realm as to whether the Pipelines need to be all updated. That might be a question for Support.  

     

     

      

    • ben_simon's avatar
      ben_simon
      Community Manager

      WMYERS​ I'd +1 Mark's suggestion. Quickbase Tech Support gets cases like this pretty frequently and has documentation they should be able to provide you in your case. Definitely reach out back here should you still find yourself stuck looking for more.