Forum Discussion
MarkShnier__You
Qrew Legend
4 years agoAny chance that the user was put on the Deny List?
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Mark Shnier (YQC)
mark.shnier@gmail.com
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Mark Shnier (YQC)
mark.shnier@gmail.com
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- ClariceDennison4 years agoQrew TraineeNot that I know of. I'm not familiar with the Deny List. Where is that located?
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Clarice Dennison
------------------------------- MarkShnier__You4 years ago
Qrew Legend
You can check if the user still has access to the app. One quick way is to do a test as user up at the top right. if you get a message saying NO ACCEss then that is the problem. They are either not invited to the app or else the Realm Admin has out then on the deny list. The Realm admin at your company would be the one who turns off users, say when they leave the company. Its under the manage My Account link off the MY Apps opage.
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Mark Shnier (YQC)
mark.shnier@gmail.com
------------------------------- ClariceDennison4 years agoQrew TraineeThank you! Yes, she still has access.
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Clarice Dennison
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