Email Notification Not Working for One User
Hi! I have a notification set up on a checklist, where if a certain checkbox is checked, an email is generated. If I check the checkbox to generate the email, everyone listed to receive it, will re...
Forum Discussion
Not that I know of. I'm not familiar with the Deny List. Where is that located?
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Clarice Dennison
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Clarice Dennison
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MarkShnier__You
Qrew Legend
Qrew LegendYou can check if the user still has access to the app. One quick way is to do a test as user up at the top right. if you get a message saying NO ACCEss then that is the problem. They are either not invited to the app or else the Realm Admin has out then on the deny list. The Realm admin at your company would be the one who turns off users, say when they leave the company. Its under the manage My Account link off the MY Apps opage.
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Mark Shnier (YQC)
mark.shnier@gmail.com
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Mark Shnier (YQC)
mark.shnier@gmail.com
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- Thank you! Yes, she still has access.
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Clarice Dennison
------------------------------- MarkShnier__YouYou may need to put in a care ticket. I would add your name to the Notification to see if you are receiving it. That way you can check if it's triggering OK.
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Mark Shnier (YQC)
mark.shnier@gmail.com
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