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urgourgo's avatar
urgourgo
Qrew Trainee
9 years ago

Error code 4 ""Your ticket has expired"" when using a usertoken in an API call

Hi, I'm trying to use a usertoken to access the QuickBase API, instead of logging in and using a ticket. I've created a usertoken and assigned it to my app. Here is a sample r...
urgourgo's avatar
urgourgo
Qrew Trainee
9 years ago
I've found out what the issue is and fixed it.

The problem I've described occurred when I was using Postman to prototype some of my API calls.
I was getting the error with error code 4 in requests that included a TICKET cookie and the ticket value had expired.

In other words - Even though I specifically included a <usertoken> in my request body, the QB API was picking up the outdated TICKET cookie and failing my request. When I clear the cookie, everything works as expected.