Forum Discussion

Qrew Cadet

2 years ago

Following Links into the Mobile App

Good Afternoon QB Community, Wondering if anyone else has experienced issues with following hyperlinks into QB? Currently, I have several apps/tables that send out copies of records to personnel w...

ChayceDuncan

Qrew Captain

2 years ago

Do all of these users have Quickbase installed as an app on their phone? Its possible that these users have set a default on their phone to open in a browser instead of the mobile app, in googling that solution I also found that in some cases removing https:// from the url can potentially impact the navigation of a link that might be worth trying

------------------------------
Chayce Duncan
------------------------------

AidonOlligschla
Qrew Cadet
2 years ago
Hi Chayce,

Yes, they all have the mobile app downloaded. I'm going to have them delete and re-download to try and reset it. I did click on the link to the record myself (through Microsoft Outlook) and it kept redirecting me to the browser rather than the app as well. In the past, it's always defaulted to the app as far as I remember.

I've been using the "%recLink%" action in my custom notifications to link specific records to specific notifications. Is there another way to attach the record specific link without including https:/?

------------------------------
Aidon Olligschlager |
Flight Operations Technical Support
Pentastar Aviation
Waterford MI
aolligschlager@pentastaraviation.com | 248-202-9587
------------------------------
- ChayceDuncan
  Qrew Captain
  2 years ago
  You can just hardcode it to see if it has any effect or makes a difference as a test by doing:
  
  yourealm.quickbase.com/db/%dbid%?a=dr&rid=[Record ID#]
  
  ------------------------------
  Chayce Duncan
  ------------------------------
  - AidonOlligschla
    Qrew Cadet
    2 years ago
    Ok, it's something to do with Google Chrome. I just switched my default browser to Safari on my iPhone and it now works with both links (%recLink% & your hardcoded one above). By following the link, it redirects to Safari first then immediately opens up the app and the related record. I will continue to monitor my colleagues and see if this works for them as well.
    
    Thank you for your help, Chayce!
    
    ------------------------------
    Aidon Olligschlager |
    Flight Operations Technical Support
    Pentastar Aviation
    Waterford MI
    aolligschlager@pentastaraviation.com | 248-202-9587
    ------------------------------

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Links into the Mobile App","id":"message:17898","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:33860"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:quickbase-discussions"},"conversation":{"__ref":"Conversation:conversation:17898"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:17898"},"body@stripHtml({\"truncateLength\":200})":" Good Afternoon QB Community, \n Wondering if anyone else has experienced issues with following hyperlinks into QB? Currently, I have several apps/tables that send out copies of records to personnel w...","body@stringLength":"978","rawBody":"

Good Afternoon QB Community,

Wondering if anyone else has experienced issues with following hyperlinks into QB? Currently, I have several apps/tables that send out copies of records to personnel with an attached link. Many of these are Custom Messages and not just copies of forms. I know in the past I haven't had issues with the links redirecting to the QB Mobile App, but recently I'm experiencing it redirecting to my Google Chrome browser (default) on my iPhone. This is less than ideal when personnel have individual logins to access through the application.

Any insight or tips/tricks I can use to guarantee links to redirect to the mobile app instead of the default browser?

------------------------------
Aidon Olligschlager |
Flight Operations Technical Support
Pentastar Aviation
Waterford MI
aolligschlager@pentastaraviation.com | 248-202-9587
------------------------------
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Good Afternoon QB Community,

Any insight or tips/tricks I can use to guarantee links to redirect to the mobile app instead of the default browser?

------------------------------
Aidon Olligschlager |
Flight Operations Technical Support
Pentastar Aviation
Waterford MI
aolligschlager@pentastaraviation.com | 248-202-9587
------------------------------
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------------------------------
Chayce Duncan
------------------------------
","body@stringLength":"464","rawBody":"

------------------------------
Chayce Duncan
------------------------------
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Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"ModerationData:moderation_data:17900":{"__typename":"ModerationData","id":"moderation_data:17900","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:17900":{"__typename":"ForumReplyMessage","uid":17900,"id":"message:17900","revisionNum":1,"author":{"__ref":"User:user:33860"},"readOnly":false,"repliesCount":2,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:quickbase-discussions"},"parent":{"__ref":"ForumReplyMessage:message:17899"},"conversation":{"__ref":"Conversation:conversation:17898"},"subject":"Re: Following Links into the Mobile App","moderationData":{"__ref":"ModerationData:moderation_data:17900"},"body":"

Hi Chayce,

Yes, they all have the mobile app downloaded. I'm going to have them delete and re-download to try and reset it. I did click on the link to the record myself (through Microsoft Outlook) and it kept redirecting me to the browser rather than the app as well. In the past, it's always defaulted to the app as far as I remember.

I've been using the \"%recLink%\" action in my custom notifications to link specific records to specific notifications. Is there another way to attach the record specific link without including https:/?

You can just hardcode it to see if it has any effect or makes a difference as a test by doing:

yourealm.quickbase.com/db/%dbid%?a=dr&rid=[Record ID#]

------------------------------
Chayce Duncan
------------------------------
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Ok, it's something to do with Google Chrome. I just switched my default browser to Safari on my iPhone and it now works with both links (%recLink% & your hardcoded one above). By following the link, it redirects to Safari first then immediately opens up the app and the related record. I will continue to monitor my colleagues and see if this works for them as well.

Thank you for your help, Chayce!

------------------------------
Aidon Olligschlager |
Flight Operations Technical Support
Pentastar Aviation
Waterford MI
aolligschlager@pentastaraviation.com | 248-202-9587
------------------------------
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