Forum Discussion
Hello,
It looks like the main reason the form rules aren't working is because of a rule conflict... In your test form (Screenshots 3 and 4), you have a two separate rules both trying to control Page 2. Form rules are like double-edged swords, meaning it won't just do what you tel it to do in the "then" section, it also wants to do the exacto opposite in the "otherwise" section.
- In Screenshot 3, you're telling the form "If fields are empty, hide Page 2" AND Otherwise (if fields are filled), show Page 2.
- In Screenshot 4, you're telling the form "If Request Terms = Cash, hide Page 2" AND Otherwise (if terms are not cash), show Page 2.
So if a user is a Cash Customer that filled out their name, Screenshot 3 is saying show Page 2, but Screenshot 4 is saying hide Page 2.
I would suggest combining all your logic into only one rule for each page. For example to control Page 2 visibility:
When All of these conditions are true
- [Request Terms] is not equal to Cash/Credit Card
- [Contact First Name] is not blank
- [Contact Last Name] is not blank
- [Contact Email] is not blank
Then
- Show Page 2
Otherwise
- Hide Page 2
- RSohan2 months agoQrew Cadet
Okay, thank you. I'll try that and see if it works. If it does, I'll use the same logic to hide/show all the other pages. I'll post back here and let you know how it goes.