Forum Discussion

DavidJung's avatar
DavidJung
Qrew Assistant Captain
8 years ago

Frequently fails, but works some of the time: Gmail table: problem with automatic refresh

I have a gmail account set to sync once an hour. I will get QB Notify emails 1-3 times a day warming the sync failed. The rest of the day I get "The table refreshed successfully in 2 minutes.  ": ...
Errors
QuickBaseCoachD's avatar
QuickBaseCoachD
Qrew Captain
8 years ago
I have no idea why and suggest that you put in a support ticket to see if Quick Base support can help you as they have access to diagnostic tools.  You have probably done that already.

I recall that there is a new way to authenticate Sync setups now to use user tokens.  A thought is to change the Sync Connection to authenticate the new (and recommended) way to see if that makes a difference.