Forum Discussion
DrewWoods
7 years agoQrew Cadet
First off, this is a GREAT feature request. I will be looking to vote it up.
Secondly, Eliza, I submitted a ticket to support, but now am not entirely sure the response they provided was completely accurate/correct.
You provided the link "http://quickbase.uservoice.com/"
I assume you believe that, if I'm logged into Quickbase, I should be able to click on that, and take me to this page:
Problem is, it takes me to a login screen for Quickbase, and my username and password fail to work. (I'm POSITIVE I have entered them correctly)
In order to navigate there, I MUST go to "My Apps" and click on the orange feedback button.
Once I've done that, THEN the link will take me to this page.
Is that normal? Seems REALLY weird, and as I said, support indicated that this was an issue because of 3rd party software you're using for the feedback form.
But it wasn't until just now that I realized that clicking on the orange feedback button is VERY different from this page.
Thanks.
Secondly, Eliza, I submitted a ticket to support, but now am not entirely sure the response they provided was completely accurate/correct.
You provided the link "http://quickbase.uservoice.com/"
I assume you believe that, if I'm logged into Quickbase, I should be able to click on that, and take me to this page:
Problem is, it takes me to a login screen for Quickbase, and my username and password fail to work. (I'm POSITIVE I have entered them correctly)
In order to navigate there, I MUST go to "My Apps" and click on the orange feedback button.
Once I've done that, THEN the link will take me to this page.
Is that normal? Seems REALLY weird, and as I said, support indicated that this was an issue because of 3rd party software you're using for the feedback form.
But it wasn't until just now that I realized that clicking on the orange feedback button is VERY different from this page.
Thanks.
AlexCertificati
7 years agoQrew Cadet
Evan,
Thank you for providing this detailed explanation. I will no longer be bothered by this occasional nuisance, now that I understand what's happening under the hood.
Thank you for providing this detailed explanation. I will no longer be bothered by this occasional nuisance, now that I understand what's happening under the hood.