Log of Email Notifications

Question

Hello,Is there a way to check if an automated email notification has been sent out?We have several notifications set up that go out to a variety of recipients. Some say they are not receiving them, while others in the group are getting them.We may have a few that say they aren't getting them, but really are. So I'd like to see if we can look at a log or report to verify.Thank you!------------------------------Clarice Dennison------------------------------

jeffpeterson1 · Answer

I do not believe there is anywhere that the email notifications are logged. The only way I can think of would be to CC an address you have access to.

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Jeff Peterson
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melissadoran3 · Answer

When I ran into this issue in the past, I had to create a support case.
The QB support reps could see the history of emails sent out.

In my case, all of the emails had sent as expected but there was an organization-wide spam filter catching some but not all of the notifications before delivering to user's email.

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Melissa Doran
Jr Solutions Consultant
Quandary Consulting Group

linkedin.com/in/melissardoran
mdoran@quandarycg.com
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Log of Email Notifications

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