Forum Discussion

Qrew Commander

2 years ago

Pressing a formula Rich Text button in an email

I have a form with a status and a rich text button. The button says: 'If Status = XXX, then perform an edit api and change multiple fields (including the status field), Else Display record.' ...

SimonH

Qrew Cadet

2 years ago

The formula is used to create the HTML which is then sent off in the email.
At that point it is no longer a formula but plain HTML which won't change.
So if at the time of generating the notification the resulting html was a URL to make API calls, it will stay that way forever, even if they close and reopen the email

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Simon H
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