QuickBase API failing in China region

Question

Hi,
Has anyone in this community have users in China that have experienced QuickBase API call errors such as these:

The users have used VPN, they are able to log in, but cannot proceed with anything else. So they are stuck.&nbsp;
It could be the firewall, but we are trying to figure out solutions.
Thoughts if anyone else has seen this...&nbsp;
Thanks,
Sandra.

------------------------------Sandra Fernandes------------------------------

chayceduncan · Answer

Hi Sandra - were you able to get this resolved? If not - I would reach out to QB support to get their thoughts. I have had experience where certain certain JS libraries are blocked in China - but not specifically the API. My experience at the time wasn't specific to the REST API since I was still using the HTTP API, but at the time that did work.

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Chayce Duncan
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sandrafernandes · Answer

Thanks Chayce for the info. I was reaching out to the community as well to see if anyone came across this issue.
Yes, we are in touch with QB folks.------------------------------Sandra Fernandes------------------------------

Forum Discussion

QuickBase API failing in China region