Forum Discussion

GeorgeBramhall2's avatar
Qrew Cadet
3 years ago

Ran a bad webhook and used up our step quota. How long is a quota period?

Got this lovely message from QB Customer support:
"Reviewing the case notes, it seems you are out of steps, or are close to running out. If you need additional steps, you will need to work with your account manager to discuss options as additional steps typically come at cost, even if the step were consumer by user error."

Anyone know what the quota period is? Plan is to wait to the next quota period rather than cough up $$ for a mistake.

George Bramhall

1 Reply

  • The quota is typically annual based on whenever you last renewed your plan. So you will have to contact support to find that out.

    Mark Shnier (YQC)