Hey Keith,
Thank you for getting back to me. Not sure if we are talking on the juiced cloud support as well, but I checked the clist and the applicable fields and there are not any rich text fields that exist in this use-case.
To my knowledge, this was working just fine until I updated the document_templates table with a new document. We got a new logo, so that was what was updated.
OK, I found the issue...needle in the a haystack :)
Your word template has a style defined and named as "User_Defined_Style". When EF+ executes, it creates a new style called "User_Defined_Style" which is conflicting with your "User_Defined_Style". To fix this you can either rename your style or delete your style if its not being used, which I don't think it is. So, make that change to your document template, save it and re-upload it to the document templates table and try again.
Here is a screenshot of how to do that, Step by step.
In a future release of EF+ we will create a more unique style name to prevent this from happening.
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Keith Jusas
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Wow, definitely a needle in the haystack. Thank you, that did the trick!
