Forum Discussion

MarkShnier__You

Icon for Qrew Legend rank

Qrew Legend

Re: Trigger email to customer 1 day before activity

Been there, done that, bought the T-shirt. But it won't work.

When automations first came out, record changes were done has individual edits. And indeed initially you could fire individual emails on a scheduled basis or with the click of a single button.

However a month or two later automations were changed to treat these kind of updates as a mass update and hence you'll find that you're not able to trigger individual emails anymore. It will be treated as a multi record notification which of course cannot go to individual email addresses.

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Mark Shnier (YQC)
Quick Base Solution Provider
Your Quick Base Coach
http://QuickBaseCoach.com
markshnier2@gmail.com
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2 Replies

JeffMickelsen
Qrew Cadet
6 years ago
Thanks for clarifying and saving Chris and I a lot of wasted time chasing an inoperable solution.

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Jeff Mickelsen
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- MarkShnier__You
  Qrew Legend
  6 years ago
  Jeff,
  
  That was one of the first things I tried out when automations came along because a common problem is to be able to send out mass individualized emails.
  
  I am actually not sure if QuickBase made that change to improve the efficiency of automations or another possibility is that they really don't want to allow QuickBase to be a mailing machine engine. There's actually no limit to the number of individual email notifications you can send and they may have been concerned that Developers would start mass emailing from QuickBase and either over burden it's servers or else cause QuickBase itself to be flagged as a spammer and be blocked across the Internet. Once your server gets tagged as being a source of spam it can be very hard to get off those blacklist.
  
  Anyways, that is all just speculation on my part and we are where we are.
  
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  Mark Shnier (YQC)
  Quick Base Solution Provider
  Your Quick Base Coach
  http://QuickBaseCoach.com
  markshnier2@gmail.com
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