Forum Discussion

JamesDalton's avatar
Qrew Trainee
2 years ago

Real Admin Reset Password

Can realm admins such as myself reset a users password though the admin real admin portal? Or does the person have to do themselves though a Forgot Password? reset link.


James Dalton

1 Reply

  • There are a couple places to manage User accounts, on the Users tab of a given QB app or via the "Admin Console." The latter has more options that depend on the your plan. Head over to My Apps, then Manage my account (right-sidebar) and click Users (left-sidebar). From there, you can click "Send password reset message" to send a reset link to the User.

    I don't recall ever setting a password for a User (just triggering the email), but perhaps QB Support would be able to help with this?

    Brian Seymour