Forum Discussion
AustinK
6 years agoQrew Commander
Yeah this update really messed us up yesterday and then again today when it seems like some sort of hotfix happened.
I really wish QuickBase was more transparant on this kind of thing. It seems like something broke with an update and they hotfixed it but are just silent on the subject. That really is not okay imo. I just wish I knew what was going on, feel like I'm chasing my own tail here. Unless I just don't know where to look for these hotfix updates?
We still have broken stuff in the app from this update and things that should be showing proxy fields no longer show that, they show the reference field. When we spoke to support they said the update was supposed to make the proxy field show instead, it seems to be doing the opposite.... It worked before this new update yesterday. Things that showed a proxy for names now show the numeric reference and things that showed the names of other stuff now show "<name> - <table> <record ID>" in the dropdown although they appear to be configured correctly.
I really wish QuickBase was more transparant on this kind of thing. It seems like something broke with an update and they hotfixed it but are just silent on the subject. That really is not okay imo. I just wish I knew what was going on, feel like I'm chasing my own tail here. Unless I just don't know where to look for these hotfix updates?
We still have broken stuff in the app from this update and things that should be showing proxy fields no longer show that, they show the reference field. When we spoke to support they said the update was supposed to make the proxy field show instead, it seems to be doing the opposite.... It worked before this new update yesterday. Things that showed a proxy for names now show the numeric reference and things that showed the names of other stuff now show "<name> - <table> <record ID>" in the dropdown although they appear to be configured correctly.
EvanMartinez
6 years agoModerator
Hi Austin,
There were patches applied on the22nd and the 23rd to work on addressing an issue that came up with the release. You can find an update on those patches on our service page here: https://service.quickbase.com/#!/
You can also subscribe to our service page to receive notification of any performance issues the platform is experiencing and any upcoming patches like this and more information on their details. If you are still having persistent issues after the patch I would suggest continuing to work with the Care team so they can get to the source of the issue you are seeing and sort out why your behavior is different in your app. Sorry that you are having these issues. I hope the service page will at least help you know when things come up and if something like a patch is being applied and why ahead of time.
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Evan Martinez
Community Marketing Manager
Quick Base
------------------------------
There were patches applied on the22nd and the 23rd to work on addressing an issue that came up with the release. You can find an update on those patches on our service page here: https://service.quickbase.com/#!/
You can also subscribe to our service page to receive notification of any performance issues the platform is experiencing and any upcoming patches like this and more information on their details. If you are still having persistent issues after the patch I would suggest continuing to work with the Care team so they can get to the source of the issue you are seeing and sort out why your behavior is different in your app. Sorry that you are having these issues. I hope the service page will at least help you know when things come up and if something like a patch is being applied and why ahead of time.
------------------------------
Evan Martinez
Community Marketing Manager
Quick Base
------------------------------