Forum Discussion

bsimon_personal's avatar
bsimon_personal
Community Manager
2 years ago
Solved

Share your feedback on the new Qrew Discussions

Hi All, I've started a discussion on the new experience.

Please share your feedback here on the new experience. 

68 Replies

  • ben_simon's avatar
    ben_simon
    Community Manager

    KNOWN ISSUES: 

    1. Google search. For the time being, any Google search is going to provide you with links to old URLs, the URLs will not work. Workaround is to search community.quickbase.com using search bar.
    2. Community links via your Quickbase account, these are in the process of being updated. I would expect them to work as designed within the coming days. I would expect them to not work on April 9th.
    3. Help has a Community link, we will be adjusting this so it points to the correct site.
    • johndoe1's avatar
      johndoe1
      Qrew Trainee

      Could you please restore the google search links, even if it takes restoring the previous site it really disrups development not to be able to access troubleshooting. I doubt many of us have the time to enter a question here that already was answered in the previous system. 

       

      I';ve tested the search function by clicking the search icon in the top right of the screen but while the screen turns a tad greyish, there's no search dialogue.

       

      I need to know how to get all fields from a single record in a REST API query. The answer is right there in Google. But hey, let's help the developer community by locking them out of what they need to know. Sorry to sound harsh I'm sure you mean well, but this is my work not hobby.

      • ben_simon's avatar
        ben_simon
        Community Manager

        We're working through the google search challenges with both vendors, our old and our new. There's nothing to restore, unfortunately. Why the links are appearing still in google is due to a reindexing that takes place. We were lead to believe the indexing would be significantly faster than what's taken place, but that has not happened. 

        We have no intention of locking the developer community out of finding information. We understand this is your work and not your hobby, I would imagine that's true for many people in this community. 

        While you may not be seeing updates from me on this every single day, this is top priority (along with fixing the notifications/follows). 

        Thank you for your patience on this. I'm a little concerned on the search icon feedback you laid out. If you want to go through this with me, I'm happy to meet: Calendly - Ben Simon

    • ben_simon's avatar
      ben_simon
      Community Manager

      Help community like is fixed, #3 is RESOLVED.

  • When I go into my settings and go to Follows and Notifications I get redirected to a dead page that says cannot find current user and then the URL path is dead, I can't go back or redirect myself anywhere and have to close out the window. 

    • JodiRichard1's avatar
      JodiRichard1
      Quickbase Staff

      Mark - when you get a chance, could you try again?  A fix was implemented on Friday that should have addressed this issue.  Let me know if it's still a problem.  Thanks!

  • ben_simon's avatar
    ben_simon
    Community Manager

    KNOWN ISSUE: 

    We're aware there's an issue with the "Qrew Discussions" card. We're working through a fix for this. 

  • When can I setup the next Qrew meetup?

     

    Why is it that even after I Accept the Cookies, I still have that awful pop-up appearing?

     

    Main page, the icons are not links except for Qrew Discussions, Qrew Discussions the text is not a link. Very Strange.

     

    I like the box arrow icon signifying the link opens a different site.

    • JodiRichard1's avatar
      JodiRichard1
      Quickbase Staff

      Thanks for letting us know Jim!  What "awful pop up" are  you getting?  If possible - if you have a screen shot, that would be helpful

      • JimHarrison's avatar
        JimHarrison
        Qrew Champion

        Hi Jodi,

        I didn't even know you asked any questions. I will see if I can upload a screenshot. The awful pop-up is the cookie pop-up that appears every time I open the community no matter if I accept, deny etc... I should be able to set preferences once and never see that awful thing again on this device (unless I clear my cookie cache). 

        I doubt you'll see this response, but I tried. 

  • I also noticed many issues with copying and pasting content into the new post editor. Also, issues with attaching files (clicking the attach icon doesn't do anything).

      • Frontman's avatar
        Frontman
        Qrew Trainee

        File attachments working for me now, but still can't paste content into replies or new posts. Tried using shortcuts and right-click > Paste. 

  • ben_simon's avatar
    ben_simon
    Community Manager

    Please update this thread with any challenging experiences you are having in this site.

    • Frontman's avatar
      Frontman
      Qrew Trainee

      The URL on the community page is incorrect, so most people can't even find the community. They have to click their profile and locate a thread. The URL should be community.quickbase.com/discussions/quickbase-discussions 

    • MikeTamoush's avatar
      MikeTamoush
      Qrew Elite

      Was able to sign in and it looks great so far. However, the main link to the Community Discussions does not work. I have to go to the 'Connect' dropdown up top to get here.

  • ben_simon's avatar
    ben_simon
    Community Manager

    KNOWN ISSUE: 

    If you go to My Settings and update your Personal page, after you hit Save and click away to leave the screen, you'll be prompted with the below: 

     

    If you hit "Go Back", it brings you through a never ending loop where you are repeatedly trying to Save your changes that you already saved.

    As a workaround, select "Discard Changes". Note that your changes are not in fact discarded. Select away from the Personal page. Go back to the Personal page. Note your changes are still there. 

    This is a bug. We've shared it with our vendor we use to run this platform.

    The good news is your changes are saved in this screen, but you need to select "Discard Changes" for now to prevent the loop from occurring. 

    • ben_simon's avatar
      ben_simon
      Community Manager

      MarkShnier__You did you see the above? Curious if this is related to your inability to add a picture. If its not, please share any details you can.