Forum Discussion

JulieMeeker's avatar
JulieMeeker
Qrew Trainee
3 years ago

Table Report Upgrade

I have a user that is experiencing an issue that seems to have started when QB released the new Table Reports on 8/1 (Our instance starts with D so in the first group).  I have created a support case for this as well, but I know how hard it is to troubleshoot when you can't duplicate the issue.  When the user tries to apply a filter to any report, the screen goes blank.  I have had it come back with no results, but column headings are still visible.  The users whole screen goes blank.  I have attached print screens.  I have tried clearing browser history and using a different browser (happens with both Chrome and Edge).  Is anyone else experiencing this issue?  If so what have you tried?

------------------------------
Julie Meeker
------------------------------
  • MarkShnier__You's avatar
    MarkShnier__You
    Icon for Qrew Legend rankQrew Legend
    3 years ago
    This is a known problem. Please put in a support ticket to prove them with another example they can work on.

    ------------------------------
    Mark Shnier (Your Quickbase Coach)
    mark.shnier@gmail.com
    ------------------------------
    • JulieMeeker's avatar
      JulieMeeker
      Qrew Trainee
      3 years ago
      Thanks Mark.  I had already put in a ticket and I got a response today that they are adding it to a larger investigation.  Good to know that it's not just us.

      ------------------------------
      Julie Meeker
      ------------------------------