So, the question that actually needs to be answered, is how do you 'count' the number of times
and display that beside each other in a report
The Idea of the Report would be a report over a specific time period (and probably type of Incident also a criteria) and you'd have 'Yes' as the first Row (the count of those that made the target) and below it Row 2; a count of the Durations did not meet their target (but did have a duration because they used that part of the process).
This sort of thing.
YES 8 9 13 4 12
NO 16 15 8 23 15
Can that be done (as summary just seems to count the number of Incidents as it's default without any utility at all).
Some help regarding that would be helpful.
