Hi Roy, thanks for the feedback.
This is an issue we've had reported by very few customers so far. Would you mind submitting a support case so we can have this properly logged in our system?
That will ensure our internal tracking is kept up-to-date with the number of customers who have encountered this issue and the specific nature of the problem. This also has the added bonus that you will be notified automatically when the issue is resolved.
If you could also include a few images of the barcodes you're trying to scan, it would be very helpful for our team!
Thanks,
-Alice
