Forum Discussion

FatimaKhan's avatar
FatimaKhan
Qrew Trainee
3 years ago

Unable to create QB Sync Session

Hi,

I'm getting this error when I try to add a connected table. I'm not sure what to do.



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Fatima Khan
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  • I am receiving the same error when connecting a table via SFTP.



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    Joshua Snell
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    • JoshuaSnell's avatar
      JoshuaSnell
      Qrew Member

      Hello all,

      With my issue, it appears to be a priority issue with bandwidth. If you stay logged in for about 5ish minutes, the app will load once you click refresh and you will have no problems.



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      Joshua Snell
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  • I'm getting this error too. If you haven't already please put in a support case so they will hopefully fix this soon!



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    Emily Keskey
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    • MikeTamoush's avatar
      MikeTamoush
      Qrew Commander

      Not sure if this as anything to do with it, but I used to have issues (I dont remember if this is the warning message I got...) when it asked me for my realm and I would type myrealm.quickbase.com and it would not work. Then I found out I had to type: https://myrealm.quickbase.com

      Perhaps not the issue you are having, but just something to check.



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      Mike Tamoush
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  • Hello! There is an active escalation about this issue of not being able to create a new connection. Please let QB support know if you are running into this so they can have more to test with. Thanks!



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    Emily Keskey
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