Joe, I managed to find a workaround.
By the way QuickBase has a native base64 encode and decode function.
I tried in a formula field using that formula field in the Gmail body.
It didn't work.
I was reading the fields of the trigger event.
I added another step in the pipelines LOOK RECORD and populated the body of Gmail message with the output of that look record and magically it worked, all the Portuguese diacritics correct.
Now I am struggling with the Attachments. Maybe I open another discussion.
I have managed to move attachments within QuickBase, using The File handler.
I want to:
- Send a Gmail with an attachment.
- Link that Gmail with QuickBase record (it seems to have an option).
- Wait for the customer response to that email.
- If the response has an attachment identify it and upload it to QuickBase to the linked record.
What is not working?
a.- I have not succeeded in using the attachments section of Gmail Chanell: Tried a couple of combinations of Type MIME and (file handler/Browser URL) from previous steps.
The field that has the PDF in QuickBase is open to EOIT
b.-The pipeline identifies the response email, identifies that the response has an attachment, but I have not succeeded in putting it in the QuickBase record.
I remember that I did that with QuickBase sync and google drive in the past
The error message gives not many clues……
Someone has achieved that? (quite a simple set up for gmail channel),
Have read similar things with outlook but not gmail
I am sure I must be doing something wrong
Thanks
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eduardo valdes
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