ElwynDow2
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Re: Can I use USER fields to define the ""Which records?"" clause in an Automation
Answering my own post here... Apparently you cannot use User fields to identify which records are updated in an Automation. I added two Formula Text fields in the two tables described that converted the User to User Name. When I changed the Automation to use these text fields, the automation worked as expected.Can I use USER fields to define the ""Which records?"" clause in an Automation
I have a table called USERS. The key is This_User (which is type 'User'). There is one record for each user. I've added a text field with logging there called 'Updates Log' I have another table called WORK. It has lots of fields including a formula text field called 'Work_Name' I have an automation as follows: Trigger = whenever any field in WORK is modified Action = Modify USERS where This_User = "Triggered: WORK | Last Modified By" The info in this modified record(s) will be... Updates Log = "Triggered: WORK | Work_Name" When I update any field in the WORK table, the automation trigger shows as complete and the action shows as complete, but the 'Updates_Log' field is not updated. Thanks!On Add - default Save Button to ""Save and keep working
When adding a new issue record I ask some prelim questions that I want answered before the user continues. Is there a way I can default the Save button to only show the "Save and keep working" option? Please note that I have not implemented IOL, so if your answer includes this, I would appreciate as much detail as possible. Thanks!How can I place the results of a Report Link field into a Text Field?
I have a table of products. Within the record is a 'Style' field. Many products share a common 'style'. I also have a table called 'Flashcard' where the users select products that are being considered for marketing initiatives. When they select a single product for inclusion on this table, they also want a list of all the products that have a shared 'style'. The list is informational only. I am taking many fields from the Flashcard record and composing them in a Rich Text Formula field that displays text and images - it is within this formula that I want to include the data from the Report Link. While I can easily show the report link on the Form, I cannot show it on a report. Here is a pic of my form: Here is a pic of my report: The pic attached here shows the current excel doc layout I am trying to emulate. Any help is greatly appreciated!Is there some setup needed on Zendesk to support a zendesk connected table
I have a vendor using Zendesk. They provided me with a user id/pw. I can connect to the Zendesk site without any issues. However I have not been able to create a ZD Connected Table. I get an error that says; We couldn?t save your connection Click sign in to try again Internal Server Error For input string: "114094152812" I am not a ZD user/expert. Can anyone tell me if there are settings that need to be made on the ZD side to get this working? Thanks!
