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MikeTamoush's avatar
MikeTamoush
Qrew Commander
2 years ago

QR Codes suddenly not working on ioS?

Does anyone use QR code scanning on iOS? I use it to get to specific records in QB. It used to work perfectly.

Then a few days ago, when scanning on iOS it only takes you to yourrealm.quickbase.com, and leaves off the entire rest of the URL.

Are other people having this issue?

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Mike Tamoush
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Mobile

4 Replies

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  • KeithJusas's avatar
    KeithJusas
    Qrew Captain
    2 years ago
    Mike I'm seeing the same thing.  It looks this is not working now that I'm using the newer version Quickbase mobile.  I tried it on a mobile device that had an older version of QB mobile and it worked as it always did but something seems to have caused this not to work once upgrading.  I'm using 1.44.5561 right now which I believe is the latest and the mobile device where it worked was using 1.42.xxxx (not sure what exactly the xxxx was but I remember it was 1.42). Once I upgraded that device and now the same issue is happening on it.

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    Keith Jusas
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    • MikeTamoush's avatar
      MikeTamoush
      Qrew Commander
      2 years ago
      Keith,

      Customer support confirmed this as a bug, but perhaps you can report it as well, so it bumps it up their priority list?

      I couldn't decipher if it came from an iOS update or Quickbase update. Glad you pinpointed it!

      Thanks!

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      Mike Tamoush
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    • MikeTamoush's avatar
      MikeTamoush
      Qrew Commander
      2 years ago
      Keith,

      Customer support said this will be fixed in the next release. Not sure when that is, but sounds like it shouldn't be too long.

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      Mike Tamoush
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      • JuicedTechnolog's avatar
        JuicedTechnolog
        Qrew Trainee
        2 years ago
        Thank you for the update Mike!

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        Juiced Technologies
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