1 user never receives subscribed emails
Hello, I have 1 user who never receives email subscriptions from the various reports we look at weekly. I have verified that his email address functions properly, but any email coming from notify@quic...
Forum Discussion
Support got right back to me this morning. Here was the explanation:
{user's} email address had wound up on our mail provider's suppression list, so he wasn't getting sent anything. I've removed him from that list, so he should be able to receive notifications now.
I haven't verified that it's fixed yet, but when I do I will let you know. Not sure why that particular email address was on a "suppression list."
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Thanks,
Chris Newsome
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{user's} email address had wound up on our mail provider's suppression list, so he wasn't getting sent anything. I've removed him from that list, so he should be able to receive notifications now.
I haven't verified that it's fixed yet, but when I do I will let you know. Not sure why that particular email address was on a "suppression list."
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Thanks,
Chris Newsome
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Chris,
I'll have to check with IT and see if that is the case for us too.
Thanks,
Jim
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Jim Harrison
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I'll have to check with IT and see if that is the case for us too.
Thanks,
Jim
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Jim Harrison
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